In these conditions the following expressions shall have the following meanings:

“the Company” means Berlin Packaging UK Ltd;

“the Customer” means any company, firm, individual or any agent thereof from whom an order is received;

“Commissioning” means tests on completion of installation of Goods to demonstrate to the Customer that the Goods are sound and functioning to mechanical and electrical specification.

“Completion of the Contract” means, where the Contract is for the sale of Goods only, the date on which the Goods are delivered and otherwise the date on which the Company issues an acceptance request form or on such other date as the Company notifies the Customer that Commissioning is completed;

“Confirmation of Order” the Company’s acceptance of the Customer’s Order for the Goods, which may vary or extend these terms and conditions;

“the Contract” means the agreement between the Customer and the Company for the supply of Goods and or Services subject to these conditions and any Special Terms and including the Quality Statement (if any);

“the Goods” means the products, goods, equipment, apparatus, machinery, parts and other items or materials or any part thereof to be supplied by the Company to the Customer which are listed in the Company’s confirmation of order form;

“Order” means the Customer’s order for the Goods, whether by purchase order form, acceptance of quotation, in any medium including email;

“Quality Statement” means any quality statement submitted to the Customer by the Company either within the Confirmation of Order or otherwise;

“Services” means all works and services specifically stated in the Confirmation of Order form to be performed by the Company;

“the Site” means the place where Services are to be carried out by the Company together with so much of the surrounding areas as the Company requires for use in connection with Services;

“Special Terms” means any terms agreed by the parties in writing or included in the Company’s Confirmation of Order form.

2. LAW

The Contract shall be governed, performed and construed according to the Laws of England and, subject to condition 22 below, the parties submit to the exclusive jurisdiction of the English courts.


The headings shall not affect the interpretation of these conditions and where appropriate the singular shall include the plural and the plural the singular. In the event of any conflict between any Special Terms and these general terms, the Special Terms shall prevail.


(i) A quotation by the Company is not an offer. Quotations are subject to withdrawal or revision at any time before acceptance of the Customer’s Order by the Company.

(ii) Each Order for Goods and/or Services by the Customer is an offer by the Customer to purchase the Goods and/or Services subject to these Conditions.

(iii) No Order submitted by the Customer is accepted by the Company until the Company confirms its written acceptance on the Company’s Confirmation of Order form or (if earlier) the Company delivers the Goods or supplies the Services to the Customer.


(i) The prices quoted in the Company’s quotation are related to the costs to the Company at the date of quotation. If such costs shall be increased for whatever reason including any rise in the costs of labour or in the cost of material or transport or by reason of any additional expenses imposed on the Company by the enactment of any Acts of Parliament, Order, Regulation or Bylaws the Company shall be entitled to increase the price in the quotation at any time before Completion of the Contract by the amount of such increase. Where no written acknowledgement is given the price payable by the Customer is the price current at the date the Goods are delivered or the date the Services are performed.

(ii) Should any of the Goods be manufactured abroad or Services supplied by a foreign sub-contractor the quoted price will be based on rates of exchange specified in the quotation or if not so specified is based on the official rate of exchange at the date appearing on the face of the quotation. If before Completion of the Contract variations either by rise or fall occur in these rates of exchange the Contract price may be amended accordingly.

(iii) The quoted price excludes value added tax which must be paid to the Company at the appropriate rate applicable to the Goods and Services provided in accordance with current legislation.

(iv) If, as a result of the imposition of, or a change to, a duty, tax or levy imposed on imports and exports of the Goods, or any raw materials or components used by the Company to manufacture the Goods, or any products into which the Goods are to be incorporated in conjunction with which the Goods are to be commercially exported, or fluctuations in foreign exchange rates, or increases in labour, materials and other manufacturing costs, there is an increase in the Company’s costs in performing the Contract of at least 10% since the price for the Goods was last agreed, then the Company may negotiate an amendment to the price for the Goods, giving details of the relevant impact. If the parties fail to agree a variation of the price arising from the relevant client then either party may terminate the Contract by giving written notice to the Customer.

(v) Unless otherwise stated the price stated is ex-works the Company’s UK premises and the Customer shall pay the costs of delivery from those premises, including pallet charges, which shall be non-refundable.


(i) All descriptive literature including specifications drawings and particulars of dimensions and weights submitted with quotations are approximate only and the descriptions and illustrations contained in the Company’s catalogues price lists and other advertising matter are intended merely to present a general idea of the matters described therein and none of these contain any warranties or representations or shall form part of the Contract.

(ii) The Company’s calculations, data, specifications, designs, drawings, descriptions, and promotional material, particulars of weights, rating, standard statements or other similar matter relating to the Goods are approximate only and do not form part of the Contract unless otherwise stated. Neither adherence to a particular shade of colour nor perfect consistency of colour can be guaranteed by the Company, a reasonable variation is to be permissible. The Customer’s attention is also drawn to the Quality Statement.

(iii) No employee of the Company is authorised to make any contractual statement warranty or representation concerning the Goods or Services and the Customer shall not be entitled to rely or seek to rely upon any such statement warranty or representation (except where made fraudulently).

(iv) Where the Goods are manufactured or where standard goods of the Company are altered in either case in accordance with information, drawings or instructions supplied by the Customer:-

(v) Any drawings sent to the Customer for approval shall be deemed to have been approved by the Customer unless they are returned to the Company with comments or queries within ten working days or as otherwise stated from date of submission.

(vi) All plans, drawings, specifications and other written technical material forming part of the Company’s quotation or supplied in connection with the Contract shall remain the property of the Company and shall not be copied or disclosed to third parties without the prior written consent of the Company.

(viii) Quantities of Goods supplied in bulk such as labels or other printed material, closures etc., shall be subject to a tolerance either way of 10 per cent and the Customer shall pay for the actual quantities of Goods delivered.


(i) Where the Contract provides for payment by the Customer towards the tool costs such payment shall be made in the amount(s) and on the date(s) specified in the Confirmation of Order but in the absence of a provision in the Confirmation of Order such payment shall be made as to one half of the total amount on acceptance of the order and as to the balance on samples being produced and approved by the Customer.

(ii) If the Customer requests modification in the tools after the Customer’s order has been accepted the Company shall advise the Customer whether it agrees to make the modifications requested and if so of any increase in the tool costs or any change in the date on which the tool will be available. The Company may at its discretion invoice and require payment of the increased tool cost at the time the Company agrees to carry out the modification.

(iii) All tools made or provided by the Company shall remain the property of the Company notwithstanding any contribution by the Customer to the costs thereof. Such tools may not be withdrawn from the Company’s possession. No rights are granted to the Customer in respect of any technical design features which are the property of the Company and which may be incorporated in tools.

(iv) Unless otherwise stated in writing by the Company tools shall remain at the risk of the Company and the Company shall be responsible for the day to day maintenance thereof. Where the Customer is responsible for maintenance costs such maintenance shall be carried out by the Company and charged to the Customer at the Company’s normal rates. Invoices for maintenance costs shall be immediately due and payable. The cost of replacement or refurbishment of tools required for the supply of goods to the Customer where this becomes necessary through fair wear and tear is chargeable to the Customer.

(v) The Company may destroy tools that have remained unused for three years but will give the Customer three months’ notice in writing before destroying any tools.

(vi) All moulds, dies, printing screens and jigs and all copyright and other rights therein shall remain the exclusive property of the Company whether or not a charge is made to the Customer towards their cost. Alterations made at the Customer’s request shall be at the Customer’s expense and risk.


(i) The Customer accepts that these conditions together with any Special Terms shall govern relations between itself and the Company to the exclusion of any other terms including conditions, warranties or representations, written or oral, express or implied, even if contained in any of the Customer’s documents which purport to provide that the Customer’s own terms shall prevail, and these conditions together with any Special Terms and the confirmation of order form constitute the entire agreement between the parties for the supply of Goods and/or Services.

(ii) In the case of any conflict between these conditions, any Special Terms and the Quality Statement, the order of priority shall be as follows: (1) Special Terms, (2) Quality Statement and (3) these conditions.

(iii) No person has any authority to make orally on behalf of the Company any addition to or variation or qualification of these Conditions and no such addition variation or qualification shall have any effect unless agreed in writing by the parties. (iii) A notice or other document to be given under this Agreement shall be in writing and shall be deemed to have been duly given if left at or sent by:-

in the case of the Customer, to the Customer’s address on the order form and, in the case of the Company, to its registered office address.


(i) Delivery will be made at the address agreed between the Customer and the Company or, if not agreed by the parties, to the Customer’s address on the order form.

(ii) Unless the Customer gives notice that it is arranging for the Goods to be collected and the Goods are collected by or on behalf of the Customer within 7 days of such notice the Company shall arrange for transportation and delivery of the Goods to the Customer’s premises at the Customer’s expense. Such delivery shall be made within a reasonable time of the Customer’s order, but time shall not be of the essence in respect of that delivery. If the Customer fails to accept delivery of the Goods for a reason other than that the Goods are defective, the Company may make such arrangements to deliver into a warehouse or store as the Company thinks fit and all extra costs thereby incurred by the Company shall be paid by the Customer. The Customer will, if the Contract provides for any payment contingent on delivery, make such payment as if delivery had been made at such times as the Company was first ready to do so.

(iii) The Company may at any time following the Customer’s failure to accept delivery notify the Customer of the Company’s intention to sell or otherwise dispose of the Goods after the expiry of a period of not less than one month from the date of the notice. Any such sale by the Company may be on a forced sale basis. The Customer shall be liable to the Company for the costs and expenses incurred by the Company in connection with such forced sale or disposal and the cost of storage of the Goods in the meantime and shall reimburse the Company such costs and expenses forthwith upon demand.

(iv) Unless otherwise expressly provided in the Contract the Customer shall be responsible for off-loading the Goods. Any extra costs incurred by the Company arising from inadequate facilities for delivering or off-loading or from delay in providing the same shall be paid by the Customer.

(v) The Customer shall examine the Goods forthwith following collection or delivery of the Goods as the case may be and within 3 days thereof the Customer shall notify the Company in writing (including by fax or email) of any defects in the Goods together with details of the defects and shall notify the Company of any short or over-delivery. The Customer shall permit all such defective Goods to be inspected by the Company. In the absence of the receipt of such notice by the Company any claim by the Customer for damage, shortages or non-delivery is deemed to have been waived.

(vi) The Company shall in its sole discretion be entitled to have manufactured the Goods by instalments and to make available the Goods for collection or delivery as the case may be in such instalments subject to these conditions. Unless otherwise agreed in writing, where the Goods are to be delivered or Services are to be performed in instalments, each delivery or performance shall be a separate contract and failure by the Company to deliver or perform any one or more of the instalments in accordance with these conditions or any claim by the Customer in respect of any one or more instalment shall not entitle the Customer to treat the Contract as a whole as repudiated.

(vii) The Company will use reasonable commercial endeavours to have manufactured the Goods by any time or date agreed with the Customer but time of manufacture, collection or delivery as the case may be shall not be of the essence of the Contract. Any date specified by the Company for completion of the manufacture of the Goods or for collection or delivery is approximate only and in the event of the Company’s failure to meet such date for any reason the Company shall not be liable for any loss or damage suffered by the Customer as a result nor shall this constitute a breach or repudiation of the Contract.

(viii) Where the Confirmation of Order allows for delivery of Goods in instalments (whether pursuant to the call-off terms in condition 23 or otherwise), the provision of this condition 8 shall apply to each individual delivery and the Company shall be entitled to invoice for each delivery separately, payment of each such invoice to be governed by condition 16. The Customer shall not withhold payment of any invoice as a result of any alleged defect or default in respect of another delivery.

(ix) Where Goods are supplied in bulk (such as labels or other printed materials, closures etc), the Company may deliver up to ten percent more or less than the quantity ordered, in which case the quantity so delivered shall be deemed to be the quantity ordered and the Customer shall pay for the actual quantity delivered.


(i) The Company may vary the design or construction of the Goods or Services using reasonable skill at any time prior to the Completion of the Contract provided that such variation will not alter substantially the performance or specification of the Goods.

(ii) The Company shall use all reasonable endeavours to comply with any reasonable requests by the Customer to modify the Goods or Services (whether by way of additions omissions substitutions alterations or otherwise) but in so doing may alter the price or the delivery dates or stipulate such other conditions as in its discretion the Company may consider reasonable and all extra costs arising by reason of delay to the Completion of the Contract resulting directly or indirectly from such modifications shall be payable by the Customer. The Company reserves the right to suspend the supply of the Goods or installation of Services until the Customer has agreed to the terms of any modifications.


The Company shall be entitled to sub-contract or assign all or any of its obligations under the Contract.


The Customer will ensure at its own cost during supply of Services on the Site that:

(i) Such equipment, services, including safety services, consumable stores, roadways, heating, telephone, toilets, canteen and medical services, water, power, lighting, product, suitable personnel and any other facilities required by the Company are provided at such times as the Company shall require.

(ii) Secure dry premises for storage for the Company’s use are available.

(iii) Free and unobstructed access at all times to the Site is available to the Company, including possession of acceptably prepared working areas, within such time scales as required by the Company.

(iv) All structural alterations to buildings and foundations (including foundations and supports for machinery) together with any cleaning, lifting, moving, strengthening and protection work which the Company advises are necessary are executed by the Customer in a proper workmanlike manner and at such times as the Company shall require.


(i) Installation and Commissioning Services will be provided where applicable as detailed in the Company’s quotation. If installation and Commissioning is provided for a fixed fee but is prolonged for any reason outside the Company’s control and, as a result, the work of the Company’s employees is suspended or increased or the Company incurs any additional costs, a prolongation fee may be charged by the Company to the Customer.

(ii) On completion of the Commissioning and the issue by the Company of a hand over certificate which may detail minor items to be completed the Customer shall be deemed to have taken over and become responsible for the Goods including the operation, cleaning and maintenance of such Goods.

(iii) The Customer shall not use the Goods until Commissioning has been completed.

(iv) Any additional tests requested by the Customer on completion of the Commissioning and the conditions under which they will be conducted must be agreed in writing by the Company.


Where the Goods are manufactured or supplied by the Company it shall ensure that it complies with all its duties and obligations under the Health and Safety at Work etc. Act 1974 (the Act) according to its interpretation of the Act. Any additional work required to meet the requirements of the Act (as interpreted by the Customer) or specified by the local factory inspector will be charged extra. Save as aforesaid the Company shall not be responsible for ensuring that any applicable statutory safety and environmental requirements which relate to the use of the Goods or Services by the Customer are satisfied and no warranty or representation is given by the Company in this respect.


(i) Where the Company arranges for transportation and delivery of the Goods to the Customer’s premises the Goods are at the risk of the Customer from the time of delivery. Where the Customer gives notice that it is arranging for the Goods to be collected and the Goods are collected by or on behalf of the Customer, the Goods are at the risk of the Customer from the time of collection.

(ii) Ownership of the Goods shall not pass to the Customer until the Company has received in full (in cash or cleared funds) all sums due to it in respect of:

(iii) Until ownership of the Goods has passed to the Customer, the Customer shall:

(iv) Subject to condition 15(v), the Customer may recall or use Goods in the ordinary course of its business (but not otherwise) before the Company receives payment for the Goods. However, if the Customer resells the Goods before that time:-

(v) The Customer’s right to possession of the Goods shall terminate immediately if:

(vi) The Company shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from the Company.

(vii) The Customer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Customer’s right to possession has terminated, to recover them.

(viii) Where the Company is unable to determine whether any Goods are the goods in respect of which the Customer’s right to possession has terminated, the Customer shall be deemed to have sold all goods of the kind sold by the Company to the Customer in the order in which they were invoiced to the Customer.

(ix) On termination of the Contract, howsoever caused, the Company’s (but not the Customer’s) rights contained in this condition 15 shall remain in effect.

(x) The Company shall be entitled to exercise a general lien or right of retention on all Goods or any part thereof in the Company’s possession which are the Customer’s property for any sums whatsoever due to the Company and pursuant to such lien or right to the Company shall be entitled without notice to the Customer to sell all or any part of such Goods or part thereof privately or by auction or otherwise and keep the proceeds of the sale in diminution of such sums and of all costs and expenses incurred by the Company in effecting the said sales. Any balance remaining thereafter shall be remitted to the Customer by the Company.


(i) The Customer shall pay the price of the Goods in the currency specified. All cheques and bills must be cleared on or before the due date for payment.

(ii) Deposits and staged payments (in particular but not limited to orders for machinery) are payable upon demand. For all new Customers the first order is required to be paid when the relevant order is placed. Invoices are payable by the end of the month following the month of invoice unless other terms of payment are accepted in writing.

(iii) All payments made by the Customer shall be made without any deduction or deferment in respect of any disputes or claims whatsoever and/or in respect of any taxes imposed by or under the authority of any government or public authority.

(iv) If payment is not made within the stipulated time interest on any outstanding balance will be charged at the rate of 2 per cent per month calculated on a daily basis without prejudice to the Company’s right to receive payment within the stipulated period.

(v) If the Customer delays making payment under the terms of the Contract the Company may suspend work or delivery until such payment is made and the Company shall be entitled to increase the Contract price to cover any extra expense incurred thereby.

(vi) The Company is entitled to set off sums owed by the Company to the Customer against sums owed by the Customer to the Company.

(vii) If the Company is not satisfied for whatever reason that the Customer is sufficiently credit worthy the Company at its sole discretion shall be entitled to suspend manufacture and despatch the remainder of the Goods and/or treat the contract as repudiated and/or sell any of the Goods in its possession and the Customer shall indemnify the Company for any loss or damage which the company suffers as a result without prejudice to any other rights of the Company hereunder.

(viii) All prices are stated exclusive of VAT or other sales taxes.


If the Company is prevented or delayed from or in performing any of its obligations under the Contract by force majeure, which shall include but not be limited to any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, inability to obtain raw materials, epidemic or pandemic energy or other supplies, labour disputes of whatever nature whether or not by or involving employees of the Company, or other circumstances beyond the control of the Company then the Company may give notice in writing to the Customer of the circumstances constituting force majeure and of the obligation, performance of which is thereby delayed or prevented, and shall thereupon be excused from compliance with such obligation for as long as such circumstances may continue.


If the Customer gives notice in writing of its cancellation of all or part of its order for the Goods or Services the Customer shall forthwith upon demand reimburse the Company the costs or expenses which it has incurred in dealing with the order prior to its receipt of the notice of cancellation.


(i) The Company will accept no liability for failure to attain any performance figures it quotes unless they have been specifically guaranteed subject to any tolerances specified or agreed. The Company shall at all times be given reasonable time and opportunity to rectify its performance before the Customer becomes entitled to make any claim.

(ii) The Customer assumes responsibility that Goods ordered by the Customer are sufficient and suitable for its purposes save so far as its stipulations are in accordance with the Company’s advice given in writing.

(iii) Where the Customer has ordered Goods, or more than one type of Goods, from the Company with the intention of integrating them together and/or with other products, the Company shall have no liability for any compatibility issues arising from the use of the Goods together with any other products or any contents used within them, save to the extent that as part of the Services the Company has carried out verification tests about such compatibility and has confirmed to the Customer that the Goods are so compatible.



(i) Subject to the terms of this clause the Company will replace, or at its option, repair any part of the Goods manufactured by the Company and rectify any part of Services executed by the Company which may prove defective through faulty design, materials or workmanship within six calendar months of delivery based on single shift operation upon the Customer giving to the Company immediate written notice of such fault in design, materials or workmanship.

(ii) The above warranty shall only apply provided that:-

Copyright © 2022 Berlin Packaging UK - Glass Bottle & Closure Manufacturer For Wholesale Privacy Policy Cookie Policy T&Cs of Sale Modern Slavery Statement

Marketing by Unity Online